What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Getting error: The site can't be reached

    Asked by technicall on September 29, 2016 at 03:35 AM

    one of our staff that is testing it is still having issues on both chrome and safari.  I've attached screenshots.

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    JotForm Support

    Answered by beril on September 29, 2016 at 07:06 AM

    First of all, apologise for the inconvenience. That issue should be fixed yesterday by our developers so quickly. I’ve cloned and tested your form on Safari and Chrome. I am able to submit your cloned form without any issue.

    Feel free to contact us anytime. We will be happy to assist you.

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    Answered by technicall on September 29, 2016 at 07:21 AM

    I'll get our staff member to retest it tomorrow (it's now 9:30pm here).

    I'll post back here if it continues to be an issue.

     

    thanks.