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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Is anyone available in US time zone? Need solution soon: recipients NOT receiving email NOTIFICATIONS

    Asked by ohlerb on September 29, 2016 at 01:47 PM


    I just tested the form and I am not receiving the notification emails. Can you help with this?

    Thank you.

    Page URL:

    I had asked this question yesterday. The response was not accurate. I created tests to my own inbox on several email accounts. I checked SPAM in all. Email notification doesn't come in. Unfortunately, I believe the person that answered this email is in another time zone and that it is after midnight where he is. I'm hoping for a response today so that I can get this fixed. He suggested deleting the email notification. I know how to erase the content or write over, but can you tell me how to delete it? Thank you.

    Page URL:

    time zone email notifications solution not receiving email
  • Profile Image

    Answered by ohlerb on September 29, 2016 at 02:21 PM

    Never mind on this. Answering through another thread. :)

  • Profile Image

    Answered by Irshad on September 29, 2016 at 05:00 PM

    Thanks for the updates. Your query has been already answered in the below thread:


    If you have any query, or need further assistance, feel free to revert back.