Some fields are no longer showing after deleting other fields on the form

  • darienlibrary
    Asked on September 29, 2016 at 2:37 PM

    I cloned a form and then got rid of the name field to create my own. Now none of my additional fields are showing. Help?

    I've had this happen on several different forms. The issue *mostly* resolves itself by the time support can reach me, but I'd love to know how to stop it from happening altogether.  

  • cicektuna
    Replied on September 29, 2016 at 3:27 PM

    Hello,

    As i see , you have a hidden calendar and a hidden textbox with a title in your web-page. When i open its CSS codes , looks like it is configured as "display : none" 

    When you clone a form, you need to arrange their CSS codes as "display : true"

    I hope it helps.

    Thanks.

  • jonathan
    Replied on September 29, 2016 at 9:16 PM

    @ darienlibrary 

    Your form https://form.jotform.com/62716106678158 you have cloned have existing Show/Hide condition rules that was affected when you delete some fields that were associated to the condition rules.

    Some fields are no longer showing after deleting other fields on the form Image 1 Screenshot 20

    To fix the issue, simple delete those Condition rules that have error on them. Then, save the form.

    It should resolve the conflict on the form conditions/rules due to the error on deleted fields.

    Let us know if you need further assistance.