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    Dropdown not visible an option on the Taxes section of the Payment Wizard

    Asked by cspuppies on October 03, 2016 at 12:34 PM

    Hi, to add location on the sales taxes its not working, 

     

    I am in Texas and can't add it to the list

    Screenshot
    taxes a and in can't
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    JotForm Support

    Answered by Jim_R on October 03, 2016 at 05:19 PM

    Hello, I checked the last form you're working on https://www.jotform.com/62764753466972 and confirmed that the "Are you in Texas?" option is visible on the Taxes section of your Paypal payment wizard.

    Here's how I saw it from my end:

    Related guide: How-to-Add-Tax-to-Your-Payment-Form

    Can you please give it another try? You should be able to see that option once you're on the Taxes section.

    And just in case you're working on a different form, give us the URL/ID of the form so we can check it.