What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why isn't jotform working properly?

    Asked by PhDJobFair on October 03, 2016 at 01:20 PM



    on our website: http://www.phdjobfair.org/job-seekers-registration

    we have the link to our jotform, but nor the link or the publishing link is working so no one can fill out our forms.


    This problem is occuring with google chrome and internet explorer, not with Opera or Firefox

    Can you help us?


    Best regards,

    Brecht Vallaey

    Page URL:

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    JotForm Support

    Answered by Jim_R on October 03, 2016 at 06:58 PM

    Hello Brecht, I checked both your website and the standalone version of your form using both Chrome (Version 53.0.2785.116 m (64-bit) and IE Edge and found no issues seeing the form.

    Here's how I saw it from my perspective as a visitor:

    Can you check it again from your end? If you still can't see it on Chrome nor IE, can you try updating to the latest version of these browsers. If that won't suffice, clear your browser's cache and cookies respectively then give it another spin.

    Just in case you're referring to an entirely different issue though, please give us more details on your next reply so we can better assist you.