JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked the account/username jntsou and it is Active and forms are available.
Perhaps the password is wrong? Please try again at https://www.jotform.com/login
In case you forgot your password, you can reset it using the 'Forgot Password' link.
It send the reset password instruction to your email.
Let us know if you are still not able to.