What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not able to log in?

    Asked by Jean on October 03, 2016 at 07:05 PM



    I am not able to log in to my account.


    User name: jntsou

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    JotForm Support

    Answered by jonathan on October 03, 2016 at 11:15 PM

    I checked the account/username jntsou  and it is Active and forms are available.

    Perhaps the password is wrong? Please try again at https://www.jotform.com/login

    In case you forgot your password, you can reset it using the 'Forgot Password' link.

    It send the reset password instruction to your email.

    Let us know if you are still not able to.