What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Prepopulate my JotForm for my customers with their unique information

    Asked by AtlanticCouncil on October 05, 2016 at 10:37 AM


    I am having trouble figuring out a way to prepopulate my JotForm. Many of the threads on this matter are either out of date (and therefore the links and pictures do not load) or are not exactly what I am looking for. (I also do not have any coding experience.)

    I have over a hundred clients and I would like to update their contact information in my Salesforce database. For their convenience, I would like to send each customer a pre-filled form with their unique information so that they can simply make changes, rather than filling out the entire form again. 

    How can I ask JotForm to prepopulate my forms with the unique information of each of my clients and (I presume) send them each their unique corresponding url. 

    The information I would like to pre-fill my form with is in SalesForce but I can easily convert it into an Excel Spreadsheet or Google sheet.

    Please advise. 

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    JotForm Support

    Answered by david on October 05, 2016 at 11:54 AM

    It is possible to pre-populate your forms via URL parameters, here is our guide on how to do so:


    We also have an application that will create the URL for you:


    Though, you would need to enter the information for each client into the form within the app in order to create the URL.