What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is not working. its says not found.

    Asked by tradenlatam on October 05, 2016 at 03:24 PM

    I just finished creating my form and tryied to look at the preview but is not working. 

    What can be wrong ? 

     

    I'm also having trouble adding paypal option for payments. 

    Thank you. 

    Page URL:
    https://form.jotform.com/62785835874171

    Screenshot
    form is not working autosuspended
  • Profile Image

    Answered by haticeguney on October 05, 2016 at 04:58 PM

    Hi @tradenlatam,

    This is a duplicate thread. Your questions through this support forum on the same issue were answered.

    Please refer to this threads: 

    https://www.jotform.com/answers/839177

    May we request you to create a new thread about your new issue (paypal option).

    Thanks,

  • Profile Image
    JotForm Support

    Answered by jonathan on October 05, 2016 at 09:54 PM

    @tradenlatam

    Your account and form was auto suspended by the Phishing detector because your form https://www.jotform.us/form/62785835874171 was flag by the phishing filter as a phishing form. The form violates our Terms Of Use 

     

    To be able to pass the form thru the Phishing detector you need to remove the 'password' field you have on the form.

    Then we can reactivate your form and account after you have complied on this.

    Let us know if you need further assistance.