What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    we are not receiving emails from jotform to info@asbir.com.au or bookings@asbir.com.au

    Asked by brisbanehosting on October 06, 2016 at 02:36 AM

    we are not receiving emails from jotform to info@asbir.com.au or bookings@asbir.com.au

    We have added other email addresses to the recipient, and they are working. 

     

    We have checked all spam and clutter folders, and logged into 365 exchange admin, and there has been no emails recevied from Jotform, even prior to filtering etc.

     

    The form is the ASBIR form.

     

    any help would be appreciated.

     

    Regards

    Emails JotForm OR receiving
  • Profile Image
    JotForm Support

    Answered by seth on October 06, 2016 at 02:51 AM

    Hello.

    Your specified mail addresses were blocked by the system. I resolved the issue. Please control the situation and if you have problems still, contact us again.

    Thanks.

  • Profile Image

    Answered by brisbanehosting on October 06, 2016 at 03:45 AM
    Thanks for that.
    Sorry, what do you by 'control the situation' ?
    Regards
    Brisbane Hosting & Website Design
    PO Box 578, Albany Creek QLD 4035
    p : (07) 3889 2977
    m : 0403 475 589
    e : matthew@brisbanehosting.com.au
    http://www.brisbanehosting.com.au
    ________________________________
    ...
  • Profile Image
    JotForm Support

    Answered by Mike_G on October 06, 2016 at 04:19 AM

    I've asked my colleague and told me that you just need to make further observations with your email addresses to see if it's already working properly and if you will still encounter any issues, please feel free to contact us again.

    Thank you.