What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I out of space?

    Asked by LogTech01 on October 06, 2016 at 12:02 PM

    I am supposed to have 100mb with the free account and am using google drive to store photos. Are you counting the uploads to another provider as part of my upload space? 



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    JotForm Support

    Answered by david on October 06, 2016 at 02:30 PM

    I checked your account and it is no where near any of its limits.  Only files stored in your JotForm account are counted towards your storage total.  If a submission is removed that has a file attached, the file will no longer take up space in your account.

    If your account still shows over limit at this time, let us know and we will be happy to have another look.  As far as I can tell though, you are well within your current limits.