What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form is disabled

    Asked by Managers123 on October 07, 2016 at 08:14 AM
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    JotForm Support

    Answered by John_Benson on October 07, 2016 at 11:50 AM

    Your account is currently auto-suspended. I checked your forms and I didn't find any suspicious fields that violates our terms of use.

    I activated your account but your forms are in the Archive section.You need to enabled them by clicking the Unarchived button. Here's how:

    1. In the My Forms page, go to Archive section.

    2. Check the forms and click the Unarchive button. 

    If you need anything else, let us know. Thank you.

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    Answered by Stefan Yauchzee  on October 07, 2016 at 12:03 PM

    Are you able to help me with my suspended account as well JotForm?  I tried submitting to the forum, but my submission isn't showing.  

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    JotForm Support

    Answered by John_Benson on October 07, 2016 at 01:45 PM

    I will answer your issue on this thread:  https://www.jotform.com/answers/954393

    Thank you.