What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can my users access jotforms on a cell phone or hand held device (iPad, etc.)?

    Asked by Audrey Sahns  on October 07, 2016 at 03:23 PM

    We will have doctors using jotforms for a clinical trial to track patient information.  Is there a jotform app that can be used in Europe and New Zealand?  Or can it work on a hand held device on a browser?


    Thank you!

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    JotForm Support

    Answered by Jim_R on October 07, 2016 at 06:22 PM

    Hello Audrey, if you're asking from the users' (form respondents) perspective, then yes, the form should load on any mobile browser. They won't need an app to view your forms.

    In some rare occasions, forms may look or behave differently on mobile but that's what we're here for :)

    We can help you fix your form to be mobile-friendly should the need arises. To get started, try building your first form then view it on a mobile/tablet to see how well it behaves.

    We also have a short guide on How-to-make-forms-mobile-responsive in case you need some guidelines.

    However, if you're asking as the form owner, then we have apps for both Android and iOS that you can use to view Form Submissions while on the go: https://apps.jotform.com/platform/mobile_app