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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form on the website keeps on refreshing infinitely

    Asked by Rich Tamayo on October 07, 2016 at 08:00 PM

    I'm not so sure if it's Square's Fault, Jot Forms fault or the website program I'm using WebPlus by Serif or my Web hosting by Register.com.  Do you have any Idea why the page seems to repeat and repeat endlessly?

    Page URL:
    https://tvplive.com/payforservices.html

    square payments meta refresh
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    JotForm Support

    Answered by jonathan on October 07, 2016 at 10:10 PM

    I also see the problem and what is happening on your website page 

     

    I found that it was being caused by a meta refresh value on your website page itself. So its not the form...

    If you check your website page source, you can see the code on line 11

    You probably need to remove it to stop the refresh of page infinitely.

    Let us know if this did not resolve the issue.

     

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    Answered by tvprich on October 08, 2016 at 03:59 AM

    Unfortunately the Website Bulding program I'm using doesn't allow HTML editing (BooHoo).

    There also might have been a conflict with having another link to another SSL site for PayPal on the same page?

    So, I decided to let go of having both PayPal and my Square Payments on the same page.
    There seemed to be a conflict with both HTTPS-SSL's as they didn't want to be together, so I simply made two Redirects.
    First choice PayPal (which redirects to PayPal).
    And thenCredit Cards (LINK) which redirects to a separate JotForm site containing it's own Secure SSL form page which I could import a Header Pix that mimics & redirects to my site (for comfort's sake),
    and Call It A Day! . . Check it out for yourself! Yahhhhhhyyy!

    https://tvplive.com/payforservices.html

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    JotForm Support

    Answered by John_Benson on October 08, 2016 at 06:49 AM

    Nice website. :)

    I can see that the issue is already fixed when I opened your webpage. It is not refreshing anymore. Thank you for updating us.

    If you need further help, let us know. 

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    Answered by tvprich on October 08, 2016 at 05:43 PM

    Thanks John. It's been 31 years in the making. Feel free to use it for your examples if you like. What ended up happening is that the endless loop, I feel, was the cause of a bug in the website building program Serif WebPlus. (soon to be shelved as the company is stopping all future development of this program).

    For some reason when I added my JotForm to a page, that particular page would get stuck in an endless refresh loop, and HTML editing has not been a feature for me to go in and fix those lines of code.

    So I purposefully ended up just forwarding the payer from my site-page, to Jotforms complete link-page in order to avoid using your code on their page.  I added a jpg of my header onto your jotform, so as to trick the viewer into thinking that they're still on my site, and added a reverse link to that entire jpg header, to take the viewer back to my page if they wanted to before filling out the form.  I know it's a work-around, but What The Hey... It Works.  Thanks for your input and help.

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    JotForm Support

    Answered by jonathan on October 08, 2016 at 11:40 PM

    Hi,

    On behalf of our colleague you are quite welcome as well. :-)

    Thank you also for sharing to us in great details your work. We greatly appreciate it and it is worth knowing them. 

    Contact us anytime should you need our assistance again.

    Best Regards