What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Showing numeric keyboard for inputs on mobile

    Asked by cacuestasr on October 10, 2016 at 01:52 PM

    How i can make the numeric keyboard show as defect for a field, only for the telephone field shows in celphone a numer keyboard as defect, i want for a numer field o text field shows the numeric keyboard as defect.

    numeric keyboard mobile form
  • Profile Image
    JotForm Support

    Answered by Mike on October 10, 2016 at 04:15 PM

    The numeric keyboards in different variants are being displayed for Phone and Number fields.

    This is a standard functionality of mobile browsers which is based on the input field type. This is also a standard browser way to show the normal keyboard for Text fields, we do not have an option to change that behavior.

    If you need any further assistance, please let us know.

  • Profile Image

    Answered by cacuestasr on October 10, 2016 at 04:45 PM
    I try but in field type numero doesn't works, don't show the numeric key board, only in the telephone shows
    Enviado desde mi iPhone
    El 10 oct 2016, a las 15:15, JotForm > escribi?:
    A new response has been received:
    [JOTFORM]/www.jotform.com>
    Answered by Mike
    The numeric keyboards in different variants are being displayed for Phone and Number fields.
    [https://shots.jotform.com/mike/s/9ie1w.png]
    [https://shots.jotform.com/mike/s/5ndi2.png]
    This is a standard functionality of mobile browsers which is based on the input field type. This is also a standard browser way to show the normal keyboard for Text fields, we do not have an option to change that behavior.
    If you need any further assistance, please let us know.
    View this thread on browser > Unsubscribe Thread
    1476130517
    ...
  • Profile Image

    Answered by cacuestasr on October 10, 2016 at 05:45 PM
    I want use a phone number to use as a numeric field, the facility in the keyboard, but when i use a mask, in the data export store save a “_” in the data was not filled how I can make to no store “_” character.
    Atentamente,
    [ANDRES CUESTAS]
    De: JotForm [mailto:noreply@jotform.com]
    Enviado el: lunes, 10 de octubre de 2016 3:15 p. m.
    Para: Andres Cuestas
    Asunto: Re: Numeric keyboard for inputs on mobile
    A new response has been received:
    [JOTFORM]
    Answered by Mike
    The numeric keyboards in different variants are being displayed for Phone and Number fields.
    [https://shots.jotform.com/mike/s/9ie1w.png]
    [https://shots.jotform.com/mike/s/5ndi2.png]
    This is a standard functionality of mobile browsers which is based on the input field type. This is also a standard browser way to show the normal keyboard for Text fields, we do not have an option to change that behavior.
    If you need any further assistance, please let us know.
    View this thread on browser » Unsubscribe Thread
    1476130517
    ...
  • Profile Image
    JotForm Support

    Answered by Mike on October 10, 2016 at 08:03 PM

    Unfortunately, this is not possible to remove mask from the phone field.

    You may still consider a Number field. It does load the numeric keyboard on Android.

    The iOS is not showing the full numeric keyboard, but it is still directing user to the layout with numbers.

    Thank you.