What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can multiple people be logged into the same sub user account using the mobile app?

    Asked by ahashimi on October 10, 2016 at 10:27 PM

    I'm wondering if I can have more than one person logged into the same sub user account using the phone app? I'm running some tests using a sub users account on the phone app and want to make sure i'm not affecting his account while doing so.  Will it log him out of the phone app if i'm in his account temporarily? Thanks

    Mobile app same Mobile App
  • Profile Image
    JotForm Support

    Answered by Chriistian on October 11, 2016 at 03:24 AM

    You should be able to log in to the same account using the mobile app on different devices. They will not get logged out while you are using the app. However, please note that any modifications made on the submissions (ex: deleting a submission) will apply to the main account as well.

    If you need further assistance, please let us know.
    Regards.