What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If you are copy-pasting an image from a word document, that will not work in the form builder's WYSIWYG text editor, because it requires the link to the image to be uploaded somewhere.
The WYSIWYG editor will only copy-paste if the image is a link from a webpage. This is because the editor actually creates basic HTML codes from while a person is typing in the editor canvas. It does not have the capacity to embed an image unlike the capacity that the word document can do.
Hope this gives some clarification to your concern.
If you need further clarification or if you have questions, please let us know.