Why I'm getting 'This form is currently unavailable' error message?

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    lpvschmidt
    Asked on October 11, 2016 at 10:44 AM

    Again the problem. Please solve it. When someone finishes the form, the message appears:

    This form is currently unavailable!

     

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    Nik_C
    Answered on October 11, 2016 at 11:43 AM

    I checked your form and found out that Disable on a date was somehow stuck at the end of 2015. Even though status was 'Enable':

    Anyhow, I saved that option again and tested, it was working fine. So please test your form and let us know how it went.

    Thank you!

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    lpvschmidt
    Answered on October 12, 2016 at 05:44 AM
    Thanks for your message. The form seems to work now.
    But it's a bit annoying that the message only appears after pressing transmit button. Because our clients are not very happy about typing data once more.
    Thanks
    Marcus
    Von: JotForm [mailto:noreply@jotform.com]
    Gesendet: Dienstag, 11. Oktober 2016 17:44
    An: Marcus Schmidt
    Betreff: Re: This form is currently unavailable!
    A new response has been received:
    /www.jotform.com>[JOTFORM]/www.jotform.com/>/www.jotform.com>
    Answered by Nik_C
    I checked your form and found out that Disable on a date was somehow stuck at the end of 2015. Even though status was 'Enable':
    [https://www.jotform.com/uploads/forum/Nik_C/14762005742016-10-11_17-41-19.png]
    Anyhow, I saved that option again and tested, it was working fine. So please test your form and let us know how it went.
    Thank you!
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    owen
    Answered on October 12, 2016 at 06:47 AM

    Hi Marcus,

    We are sorry you and your clients had to deal with this issue. 

    If you need any further assistance please contact us again.