What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why I'm getting 'This form is currently unavailable' error message?

    Asked by lpvschmidt on October 11, 2016 at 10:44 AM

    Again the problem. Please solve it. When someone finishes the form, the message appears:

    This form is currently unavailable!

     

    Page URL:
    https://eu.jotform.com//?formID=62712178011952

    form error message getting unavailable currently
  • Profile Image
    JotForm Support

    Answered by Nik_C on October 11, 2016 at 11:43 AM

    I checked your form and found out that Disable on a date was somehow stuck at the end of 2015. Even though status was 'Enable':

    Anyhow, I saved that option again and tested, it was working fine. So please test your form and let us know how it went.

    Thank you!

  • Profile Image

    Answered by lpvschmidt on October 12, 2016 at 05:44 AM
    Thanks for your message. The form seems to work now.
    But it's a bit annoying that the message only appears after pressing transmit button. Because our clients are not very happy about typing data once more.
    Thanks
    Marcus
    Von: JotForm [mailto:noreply@jotform.com]
    Gesendet: Dienstag, 11. Oktober 2016 17:44
    An: Marcus Schmidt
    Betreff: Re: This form is currently unavailable!
    A new response has been received:
    /www.jotform.com>[JOTFORM]/www.jotform.com/>/www.jotform.com>
    Answered by Nik_C
    I checked your form and found out that Disable on a date was somehow stuck at the end of 2015. Even though status was 'Enable':
    [https://www.jotform.com/uploads/forum/Nik_C/14762005742016-10-11_17-41-19.png]
    Anyhow, I saved that option again and tested, it was working fine. So please test your form and let us know how it went.
    Thank you!
    View this thread on browser » Unsubscribe Thread
    1476200631
    ...
  • Profile Image
    JotForm Support

    Answered by owen on October 12, 2016 at 06:47 AM

    Hi Marcus,

    We are sorry you and your clients had to deal with this issue. 

    If you need any further assistance please contact us again.