What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can not log in. There is no error message. Nothing happends when I enter my user name and id. Is your site down?

    Asked by Rebecca Schmitt on October 11, 2016 at 11:14 AM
    Page URL:
    https://www.jotform.com/contact/

    name message User Name site
  • Profile Image

    Answered by Irshad on October 11, 2016 at 11:52 AM

    I have just checked the login functionality here: https://www.jotform.com/login, and it is working properly. I would suggest you to clear Browser's cache, or try to check it in different Browser. 

    If you have forgot the password, please click on the "Forgot Password" link, and the instruction to reset Password, will be sent to your email address.

    If you still face issue, or need further assistance, feel free to revert back.

    Thanks.