- GTAUSTINAsked on October 11, 2016 at 09:38 PM
I check all that I know to check.
Why is my form not allowing people to submit forms?
- JotForm SupportsethAnswered on October 12, 2016 at 02:23 AM
I am working on this issue, I will turn back as soon as possible.
In the mean time you could try making my products area as required and test the form again.
Please let us know the result.
- JotForm SupportsethAnswered on October 12, 2016 at 06:37 AM
Ok here is the issue:
You have selected my products as required in its properties:
So if this is required, the submitter must enter credit card details. Please enable it to test your form. I have cloned and tested and could submit your form.
Also you need to have a require/unrequire condition to be applied to my products section when the user selects to pay online.
I hope this helps. If you have further questions please feel free to ask.