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bperry833Asked on October 12, 2016 at 11:23 AM
On the following forms (so far tested) we are not receiving email notifications:
First Time Buyer/Pre-Purchase Counseling
GMLA Membership Application
I have resent them via the forwarding function with no success either. I've checked the bounce list and I am not listed. Is your email server down?
Thanks - Bob
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Elton Support Team LeadReplied on October 12, 2016 at 12:32 PM
Our apologies. We had a temporary issue with email notifications a while ago but it should be working normally by now. Our dev team has fixed the problem. All queued emails have been sent out!
Kindly check. Thanks!
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StudioBeReplied on October 12, 2016 at 1:39 PM
Ours are still down. Anyone else?
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bperry833Replied on October 12, 2016 at 1:49 PM
We were working as of 1/2 hour ago.
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plineberryReplied on October 12, 2016 at 2:08 PM
I am also not receiving emails. Nor am I getting notifications in the ios app. The only thing that's working for me is to use the jotform notifier in chrome, which is great, but I have to keep getting online to check for submissions.
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plineberryReplied on October 12, 2016 at 3:25 PM
ok. getting ios notifications, but still no emails...
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jonathanReplied on October 12, 2016 at 10:05 PM
@StudioBe @plineberry
I see that your concerns were being attended to already on your own threads.
Please refer to your threads for updates on the status.
Thanks.
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APRA_NZReplied on October 12, 2016 at 10:07 PM
Hi,
I am having the same problem, and have not had a reply to my own thread.
https://www.jotform.com/answers/958993-Not-receiving-copies-of-submitted-forms-only-on-the-13th-of-the-month?&&updatemessage=10732640770