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    Form not redirecting to URL after submission

    Asked by afigueroa91 on October 12, 2016 at 09:35 PM


    I have your forms embedded to a Wix site and while testing them, they aren't redirecting to the URL assigned which is a Paypal link. If you want to try it for yourself just go to http://socialrocketinc.wixsite.com/sociallyricher/test and fill out the form with test info. While testing, it just goes blank and you can't see any test neither it redirects to the URL.



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    JotForm Support

    Answered by Welvin on October 13, 2016 at 03:46 AM

    There is a security error after you submit the form and this is causing the form not to redirect to your thank you pages (based on conditions).

    I would suggest putting the Paypal link to another page on your Wix website and use this page as your redirect. See if this works. If not then I'm afraid that the redirect won't work. You can then either publish the form using a link on your website or a button for users to click to open the form.