Not receiving submission emails after form is submitted.

hi there , just wondering how do I get my forms sent back to my email account.

I have people filling in the forms and they have sent it back to my account - but it hasn't been recieved in my email account ?

if you could please help me that would be great.

Thank you 

Hello,

Upon checking your account, I found that your email address ended up in our bounce list for following reasons:

Result:
taleicreations@hotmail.com is IN
 the bounce list
Reason(s) : 554 5.7.0 [internal] sending account is NOT active

That is the reason why the submission emails were not being received.
I have now removed your email address form our bounce list and it should work fine now. I would suggest you to please test your  form again and get back to us if the issue persists.

Thank you!