Why my account is over quota with number of forms?

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    Asked on October 13, 2016 at 11:42 AM

    Hi when i moved all my forms over to Jotform there was no talk of the number of forms that i may have, only the amount of responses received every month.

    i have a start up business and never budgeted for additional monthly costs.

    what now? 

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    Answered on October 13, 2016 at 01:54 PM

    Since you are one of our old customers you were allowed to use your 20 forms even though the limit is 5 for free users, but you will not be able to create additional forms.

    We hope you will recognize the value of our service and consider upgrading to one of our plans, when it is convenient for you.

    If you have further questions please let us know.

    Thank you!