What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my account is over quota with number of forms?

    Asked by budgetletting on October 13, 2016 at 11:42 AM

    Hi when i moved all my forms over to Jotform there was no talk of the number of forms that i may have, only the amount of responses received every month.

    i have a start up business and never budgeted for additional monthly costs.

    what now? 

  • Profile Image
    JotForm Support

    Answered by Nik_C on October 13, 2016 at 01:54 PM

    Since you are one of our old customers you were allowed to use your 20 forms even though the limit is 5 for free users, but you will not be able to create additional forms.

    We hope you will recognize the value of our service and consider upgrading to one of our plans, when it is convenient for you.

    If you have further questions please let us know.

    Thank you!