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    Highlight in emails

    Asked by piapete on October 14, 2016 at 06:47 PM

    Is there a way to highlight certain responses in emails? All my questions are PASS/FAIL and I would only like the answers that are FAIL to highlight. If PASS, the state does not need to change

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    JotForm Support

    Answered by liyam on October 15, 2016 at 12:42 AM

    The solution I could think of in here is to create two different types of email alerts. The one that has a highlighted "FAIL" answer which should send if the result is fail, and the other email which should only send if the result is pass

    You can refer to this guide for more information on how to use conditions on your email alerts: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    If you need assistance over this matter, please let us know.

    Thanks.