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The solution I could think of in here is to create two different types of email alerts. The one that has a highlighted "FAIL" answer which should send if the result is fail, and the other email which should only send if the result is pass
You can refer to this guide for more information on how to use conditions on your email alerts: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer
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