What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What's the easiest way to collect credit card info and NOT process a transaction

    Asked by AGCNews on October 14, 2016 at 06:52 PM

    I tried to create a form field for the CC number but the middle numbers got truncated with hashtags. Is it because you recognized it as a cc number?


    Thanks, Pete

    Page URL:

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    JotForm Support

    Answered by jonathan on October 15, 2016 at 12:48 AM

    The collected data was truncated by the Phishing detector in place.

    Collecting credit card account data using our form is not allowed. It violates our Terms of Use.

    If you want to capture payment billing information/data from your payment forms, you can use the available Payment integrations instead.

    User guide: Mastering-Payment-Form-Integrations-with-JotForm

    You can enable payment authorization only so that no actual payment transaction will be trigger yet.

    User guide: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization

    Hope this help. Let us know if you need further assistance.