- shankletrainersAsked on October 14, 2016 at 11:58 PM
i seemed to have been charged for an entire years subscription when i only wanted a month, i cant afford to pay for a year and im very angry right now, if i could receive some clarification that would be great thanks!
- JotForm SupportliyamAnswered on October 15, 2016 at 03:52 AM
It seems that you have selected the yearly option for the subscription. I have moved your subscription to be monthly and refunded you the appropriate amount, charging only enough for the monthly subscription.
Please give it at least around 3-5 business days for the refunded amount to be credited back to you.
If you have other questions, please let us know.