Form disappears on mobile devices when an input field is tapped.

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    hsfsf
    Asked on October 16, 2016 at 06:29 AM
    What if we give it a shot to solve first the most inconvenient issue, which is that the form disappears when you tap on any text input field.
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    Mike_G
    Answered on October 16, 2016 at 08:54 AM

    I was able to see what you mean when I load your website and load your form through the "Request Quote" button. 

    As for the solution, please try to add the codes below to your website's code and see if it helps.

    <style>

         @media only screen and (max-width: 40em){

              .jt-feedback.u-responsive-lightbox.ui-draggable{

                  margin-top:30px !important;

                  top:0px !important;

                  position:fixed !important;

              }

         }

    </style>

     

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    hsfsf
    Answered on October 16, 2016 at 04:19 PM

    @Mike_G

     

    It Worked! Thank you, you were the only one able to actually help fixing it. Kudos! 

     

    Maybe you can give it a try with the CSS needed to make that same "Feedback button" from display properly...?

     

    Thanks again!

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    John_Benson
    Answered on October 17, 2016 at 02:28 AM

    Glad to hear that it is now working. On behalf of Mike_G, you're welcome.

    In regards to your Feedback button issue, are you referring to another website or form? On this thread, you provided 2 websites. We might need to create a separate thread for your other issue.

    We'll wait for your response. Thank you.