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CLMBELLAsked on October 18, 2016 at 5:53 AM
Hi,
Among other things, we use Jot Form to collect exam enrollments.
As you can see from the attached screen shot, according to the back end we received 8 empty submissions. As several of the fields the client fills in are obligatory they shouldn't be there.
Can you please tell me what could be causing this?
Thanks
Paul Murphy
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Ashwin JotForm SupportReplied on October 18, 2016 at 7:08 AM
Hello Paul,
Please ensure that you have logged in to your JotForm account using EU domain: https://eu.jotform.com
I would also suggest you please check the "Europe Datacenter" under "Data" tab of your account page. Please check the screenshot below:
Do get back to us if the issue persists.
Thank you!
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Ashwin JotForm SupportReplied on October 18, 2016 at 7:09 AM
Hello Paul,
Please ensure that you have logged in to your JotForm account using EU domain: https://eu.jotform.com
I would also suggest you please check the "Europe Datacenter" under "Data" tab of your account page. Please check the screenshot below:
Do get back to us if the issue persists.
Thank you!