- tloecker35Asked on October 18, 2016 at 11:48 AM
My parents are saying that when they try to pay from a mobile devise, it just sits there like it is thinking. Can you help or do I contact paypal?
- JotForm SupportdavidAnswered on October 18, 2016 at 01:01 PM
Mobile devices should allow for payment via PayPal. Have them try using mobile FireFox or Chrome browser. I tested your form on an Iphone 5s and it redirected to PayPal without issue even using the stock Safari browser. As far as I can tell, your form should work on mobile.