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Cloned form showing wrong page titleAsked by gubj on October 18, 2016 at 05:18 PM
When I clone a form and then share to Facebook (or preview in a browser) the original form name appears even though I've changed the title of the form to the new name.
Can you please advise.
cloned form page title
Thank you for contacting us.
Please try to update your form Page Title, then share the link once again.
Preferences > Advanced > Show More > Page Title
If you need any further assistance, please let us know.
Hi- thanks for your response!
I followed those instructions and it changed when I viewed it on the browser - but still a problem sharing to Facebook with the original form title showing under the image as a header.
I followed those instructions and it changed when I viewed it on the browser
I'm glad it's showing the correct page title on the browser now.
but still a problem sharing to Facebook with the original form title showing under the image as a header.
For us to better assist you, can you kindly share a screenshot of what you're describing here?
Hoping to hear from you soon.
This is what still appears after I changed the title info using the above method that you suggested.
Thanks for the screenshot, I managed to reproduce this if I use your form's direct link https://jotform.com/62908771678876
Here's how it looked like from my end:
However, if I clone your form and use that one instead, it works perfectly:
With that in mind, you have 2 options to choose from:
1. Either just exclude that section from your Facebook Post by clicking that X icon right at the bottom:
2. Or clone your current form and use that cloned copy instead.
Please give these a try and keep us posted.