What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problem with show/hide conditions on my JotForm

    Asked by JanieFisher on October 18, 2016 at 11:05 PM

    I'm trying to set up conditions on my form. If "Yes" or "no" is a condition, I can't get the bottom of the form with a signature and the submit button to appear.

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    JotForm Support

    Answered by Kiran on October 19, 2016 at 12:19 AM

    I see that the conditions set on your JotForm for the field "This dancer will be accompanied by parents or other family members" which seems to be working fine. Were you able to fix the issue with the conditions? If you are referring to a different field, please provide us with more information on the condition that you want to set. We will be happy to assist you.

    Thank you! 

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    Answered by JanieFisher on October 19, 2016 at 12:44 AM
    I kept working on it and I think I have it fixed. I originally had a form collapse before and after the medical release section, and that must have been the problem. I removed the form collapse, and re-did the conditions and it is now showing what I need.
    Thank you for your response. I didn’t think I would hear back until the morning!
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    JotForm Support

    Answered by jonathan on October 19, 2016 at 01:28 AM

    Thank you for taking the time updating us on the status and letting us know its fixed.

    Don't hesitate to contact us again anytime should you require assistance.