My forms show no details/data on them on your website but show when they are forwarded to me

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    allang
    Asked on October 19, 2016 at 08:33 AM
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    Kiran
    Answered on October 19, 2016 at 09:44 AM

    It looks like the data is being stored in the EU servers in which the data can be accessed by logging into http://eu.jotform.com. Since some of the submissions are in US servers and the recent submissions are in EU servers, the data is not displaying correctly. I have moved the forms to EU servers by opting Europe Datacenter in your account data settings.

    The data is being displayed correctly now. If you want you may opt out from the Europe datacenter so that the forms will be moved to US datacenters.

    Please logout from your account and re-login to see the submissions of your JotForms. Please get back to us if you need any further assistance. We will be happy to help.