What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Thought I'd already been moved to an EU-Safe site, but today I happened to look at FAQs and, clicking on Move to EU button, it seemed otherwise.

    Asked by kevgri on October 19, 2016 at 10:47 AM
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    JotForm Support

    Answered by EltonCris on October 19, 2016 at 12:07 PM

    I just checked your account and I can see that your data are stored on EU server. Please make sure to use the assigned domain for your location (EU) which is https://eu.jotform.com in order to view your form submissions data.

    If you have any other questions, let us know.