Payments

  • Profile Image
    levelcoaching
    Asked on October 20, 2016 at 06:23 PM

    I have multiple products and subscriptions

    I charge in both US and CAN $$

    I'm using stripe

     

    Every time I go to change from products to subscriptions, it wants to delete all of my products - does that mean my other subscriptions are disappearing ?

     

  • Profile Image
    Jim_R
    Answered on October 20, 2016 at 11:31 PM

    Subscriptions and Products are treated differently when it comes to the Stripe Payment Gateway.

    If you will switch from Sell Products to Sell Subscriptions, then the wizard will prompt you that all previous Products will be deleted.

    On the other hand, if you will be switching from Sell Subscriptions to Sell Products, then the wizard will prompt you that all previous Subscription will be deleted.

    So to answer your question:

    "Every time I go to change from products to subscriptions, it wants to delete all of my products - does that mean my other subscriptions are disappearing ?"

    The answer is no, your Subscriptions will be kept intact (only the Products will be deleted).