Why my jotform is not working on my website?

  • CogicMinistry
    Asked on October 21, 2016 at 5:06 PM

    I recreated a registration page on my website via jotform and when I click the submit button tells me to please wait and then a box comes up and tells me to contact the jotform creator.

  • Kiran Support Team Lead
    Replied on October 21, 2016 at 11:10 PM

    As I tried to submit your JotForm using the direct link, I see that form is redirecting to PayPal without any issue. However, when I submit the form embedded on your web page it seems that there is an issue and it opened the PayPal in a new window. 

    Could you try embedding the form using the direct link instead of iframe embed code on your web page?

    Why my jotform is not working on my website? Image 1 Screenshot 20

    Please get back to us if you need any further assistance. We will be happy to assist.