What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    WP site doesn't link to jotform

    Asked by JRDPHD on October 21, 2016 at 09:50 PM

    Have, i believe, properly pasted provided link from my contact us form onto a new page on my website, and published the page.  When preview the page, it displays the page with the link on it, and does not got to the jotform contact form until I click on the link.  Shouldn't it?

     

    Thanks.  Really like this!

    JotForm site wp contact form contact us form preview
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    JotForm Support

    Answered by Boris on October 22, 2016 at 06:10 AM

    It sounds like your form is added as a simple clickable link on your website. Please try embedding your form with the following embed codes:

    https://www.jotform.com/help/148-How-to-get-your-Form-s-Iframe-Code

    When pasting the code inside your WordPress editor, make sure to paste it on the Text Editor, and not inside the Visual Editor.

    Please try using the above mentioned embed codes, and if you experience further troubles, please include a link to the page where you have embedded the form so that we can take a look at what might be wrong.

    Thank you.