- ahashimiAsked on October 22, 2016 at 12:57 AM
Can you please check my email address, I think it may be on the bounce back list, i'm not receiving notification emails again.
- JotForm DeveloperHelenAnswered on October 22, 2016 at 04:11 AM
I checked your e-mail address and it is not on bounce list as you can see;
I checked your e-mail logs, too. There is no problem seen to receive e-mails. Please tell us what e-mail address you have a problem.
We will waiting your response.
- JotForm SupportNik_CAnswered on November 03, 2016 at 04:19 PM
If you're still experiencing issues with not receiving submissions to your email, kindly check your Junk/Spam folder and if some of your submissions ended there, please open them and click 'Not Spam', it should look like this(for example in Gmail):
This is highly important action to prevent such issues in future.
Do not hesitate to contact us if you have further questions.