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    Why I'm not receiving submissions to my emails?

    Asked by mansrentals on October 24, 2016 at 10:19 AM

    As of last week some of the work order do not go through the property channels to our maintenance staff.  I have not received maintenance requests emails either. I had my IT person look into it and he told me to contact you.

     

    Also, Lori Luder no longer works here.  I would like to remove her name and add my name as the contact person.

    Tina Hoover   email:  Tina@mansrentals.com  How do I go about doing this?

     

    Thank you,

    Tina Hoover

    540-949-5246 ext 3

    email email account not receive receive
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    JotForm Support

    Answered by Nik_C on October 24, 2016 at 01:34 PM

    I checked your emails in our logs and I see that only email that is receiving submissions is this one: info@mansrentals.com. But, when I created separate Notifier for adamm@mansrentals.com, it worked fine as you can check in Inbox, submission is sent. I would advise you to create separate Notifiers for that email address and for this one: michael@mansrentals.com. For some reason those three addresses don't work for multiple e-mailing, it must be related to that domain. But, you can create three exactly the same Notifiers that will send the same email.

    You can also try re-creating that same Notifier you already have.

    Regarding your other question I opened a separate thread and you can find it here.

    Please open separate threads for each question you have so we avoid any confusion, we appreciate that.

    Let us know if you have additional questions.

    Thank you!