What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When I download my report, not all of the populated fields are showing.

    Asked by oskychoirboosters on October 24, 2016 at 12:20 PM

    I have had several individuals submit their JotForms, but when I run the report, several of the key pieces of data do not show in the report.  How do I get access to those without asking all of those individuals to resubmit?  The last column on the extract is for the Student Grade and then it skips clear down to the bottom of the form for general comments.  None of the details are pulling.

    Page URL:
    https://form.jotform.com/62665735561160

    Screenshot
    all populated Comments then and
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    JotForm Support

    Answered by david on October 24, 2016 at 03:43 PM

    I checked the excel report for your form and currently, all fields are being included:

    While viewing your submissions, click on the gear icon in the top right and make sure all fields are checked:

    Any fields that are not checked will not be included in the report.