Thank-you emails question

  • Profile Image
    dwash3
    Asked on October 24, 2016 at 06:28 PM

    Hi,

    I wanted to know if there is a way (or a widget) that will allow us to send an autoresponse message based on merge field information.  Right now the form allows us to send an email to only 1 address, however we would like to send the form to an additional address that the user specific as well...sort of like a "CC."  Thank-you for your assistance, and I look forward to your feedback.

    Thanx,

    Don

  • Profile Image
    liyam
    Answered on October 24, 2016 at 11:10 PM

    Hello Don,

    It's possible to change or have another email alert to send to a specific target email address depending on the contents of the form to be submitted. This can be done using the conditional logic functionality of the form.

    Here is a guide which can help you understand how to make your form deliver to an email address based on the conditions: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    If you have further questions or if you need clarification on this matter, please let us know.

    Thanks.