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Thank-you emails questionAsked by dwash3 on October 24, 2016 at 06:28 PM
I wanted to know if there is a way (or a widget) that will allow us to send an autoresponse message based on merge field information. Right now the form allows us to send an email to only 1 address, however we would like to send the form to an additional address that the user specific as well...sort of like a "CC." Thank-you for your assistance, and I look forward to your feedback.
It's possible to change or have another email alert to send to a specific target email address depending on the contents of the form to be submitted. This can be done using the conditional logic functionality of the form.
Here is a guide which can help you understand how to make your form deliver to an email address based on the conditions: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer
If you have further questions or if you need clarification on this matter, please let us know.