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  • Profile Image

    JotForm branding message is not aligned properly when PayPal checkout buttons is enabled

    Asked by estuditeca on October 25, 2016 at 10:26 AM

    Hi. As you can see in the image by clicking on the link, the credit is superimposed on the Paypal button and this hinders the proper functioning of the button. I could help solve that problem?

    http://screencast.com/t/zksgnmgmqxt

     

    Page URL:
    https://www.jotform.com//?formID=62974444418161

    problem paypal button credit and
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    JotForm Support

    Answered by Kiran on October 25, 2016 at 12:21 PM

    I am able to replicate the issue at my end. It seems that there is an issue when the PayPal checkout buttons is enabled. Let me forward the issue to our backend team to take a look. Once we have any information in this regard, you'll be posted here.

    Meanwhile, please disable the option "PayPal Checkout buttons" in the payment field settings. You may add an image field to the form to display the image separately.

    https://www.paypal.com/en_US/i/btn/btn_dg_pay_w_paypal.gif

    Hope this information helps!