What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    quiz app keeps asking me for logon but then will not let me go past that screen?

    Asked by brettdennison on October 25, 2016 at 08:22 PM

    it was working fine but now just keeps asking me to confirm logon? it wont go past this screen?


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    JotForm Support

    Answered by Rose on October 26, 2016 at 02:52 AM

    We are sorry for the issue you have been experiencing. 

    Unfortunately, I was not able to replicate the same issue. As you can see at following video, I was successfully pass the steps on the application. 

    I think you tried it with IE. Could you please confirm if you encounter this issue with also other browsers? If not, please try with them, too. You may also need to clear your browser caches. 

    Please also be sure that you enter your login credentials correctly. 

    Please let us know if the issue still persist even after you apply my suggestions. 

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    Answered by brettdennison on October 27, 2016 at 07:30 AM

    Yes thanks the problem is with the Browser it works fine in Chrome but not in Internet Explorer.

    for me this not an issue as I use both regularly.



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    JotForm Support

    Answered by Chriistian on October 27, 2016 at 08:16 AM


    Thanks for confirming. JotForm tools work best in Chrome and FireFox so we advise you to use these browsers. Apologies for the inconvenience again. If you need further assistance, do let us know.