What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submissions: Submission is empty

    Asked by FitteqFinland on October 26, 2016 at 06:34 AM

    Hi, I have noticed that the content in the forms we received are empty! This has started few weeks ago. What is the problem and how can we fix it? Thanks and regards, Hannamari

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    JotForm Support

    Answered by Chriistian on October 26, 2016 at 09:54 AM


    Apologies for the inconvenience. To solve this, please go to your Account > Data page and enable the Europe DataCenter option. Please see steps below.


    Let us know if you need further assistance.