Unable to use 5 forms

  • AccountabilityCounsel
    Asked on October 26, 2016 at 1:11 PM

    Hello,

    I accidentally disabled one of our 5 forms, but now JotForm will not let me reenable.  It is saying that we have used 5/5 of our forms, but only 4 are currently active.  Could you please help me with this glitch?

    Thank you,

    Hannah

    Jotform Thread 972277 Screenshot
  • David JotForm Support
    Replied on October 26, 2016 at 3:59 PM

    I checked your forms and they all look to be enabled at this time.  If one is still showing as disabled on your end, let us know and we will be happy to have another look.