What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to use 5 forms

    Asked by AccountabilityCounsel on October 26, 2016 at 01:11 PM

    Hello,

    I accidentally disabled one of our 5 forms, but now JotForm will not let me reenable.  It is saying that we have used 5/5 of our forms, but only 4 are currently active.  Could you please help me with this glitch?

    Thank you,

    Hannah

    Screenshot
    use unable to JotForm Glitch hello accidentally
  • Profile Image
    JotForm Support

    Answered by david on October 26, 2016 at 03:59 PM

    I checked your forms and they all look to be enabled at this time.  If one is still showing as disabled on your end, let us know and we will be happy to have another look.