What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can Manager's access forms once they are already submitted?

    Asked by HomegrownPartners on October 26, 2016 at 02:11 PM

    In regards to submitted forms-we will have 10 different managers submitting these forms. If they want to view a form X weeks after the fact, are they able to log in and see forms they have already submitted? Do they create a user account or is it based on email?

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    JotForm Support

    Answered by jonathan on October 26, 2016 at 04:59 PM

    If you meant you want the managers to view the submission data of the form even though they do not have JotForm account, yes they still can.

    You can just share the form's submission data to the managers. Follow user guide below on how to share.

    User guide: How-to-Share-Form-s-Submissions-Page

    You can also control which date range (i.e. X weeks) you want to be shared. You can do that in the view submission panel as well.

    While on the form's submissions page, click on Preferences icon (small gear image on the screenshot below) on the right side and select a date range. 

    Click the Time Frame drop down to show the list of options for partial downloading of submissions.


    You can also use "Custom Time Frame" to limit the date range of your submissions so you can get a smaller batch of submissions for easier download.


    Hope this help. Let us know if you need further assistance.


    Related guide: https://www.jotform.com/help/232-How-to-share-forms-with-a-sub-account-user

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    Answered by HomegrownPartners on November 14, 2016 at 03:08 PM

    I want to know after I create these sub user accounts AND I share the forms with them, can ALL sub-users view the forms submitted, or can ONLY the users that submit the forms view them?



    I unfortunately purchased an upgrade without a final answer on this and am seeing that EVERYONE can see the forms submitted. I do NOT want this to happen.

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    JotForm Support

    Answered by david on November 14, 2016 at 04:13 PM

    You can select which form each sub-user has permissions for:

    There are two different options, share all forms or select from my forms.  The second option will allow you select which forms that specific sub-user has access to. 

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    Answered by HomegrownPartners on November 14, 2016 at 04:45 PM

    I understand that. What I continue to ask is if it is possible to have 10 people having access to the same form, but only having visibility to the forms that ONE person has submitted, not all 10 users submitted forms.

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    JotForm Support

    Answered by david on November 14, 2016 at 06:06 PM

    I see what you mean.  No, it is not possible to allow for access to only certain submissions within the same form.  You would need a different form for each manager.  You could clone a fresh copy of the form for each manager and allow them access to only that form: