What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happens when my account reaches the maximum number of submissions?

    Asked by OVPFA on October 26, 2016 at 02:44 PM

    I currently have the basic, free plan with JotForm. What happens when I reach 100 submissions/month? If someone goes to submit the form once 100 submissions have been made, do they receive an error message or what happens with their submission?

    Thank you!

    maximum number submissions free account upgrade now upgrade account overlimit status
  • Profile Image
    JotForm Support

    Answered by Mike_G on October 26, 2016 at 05:48 PM

    When you reach your limit, you will be warned when you log in to your account in your MyForms page.

    You will also receive an email reminding you that you can upgrade your account. The email also contains the date to when your forms will be disabled, just in case, you fail to upgrade before the given time.

    Once your forms are disabled because your account is already in Overlimit status, it will show a warning message similar to the image below when it's accessed.

    I hope this answers your question. If you have any other questions or you have other concerns, please feel free to contact us anytime.

    Thank you.