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I test submitted your form https://www.jotform.us/form/62488496339170 but I did not encounter the issue. See the video below when I test.
Please provide more details. Was the form publish on a website? Can you share to us the URL of your website where we can also test.
Let us know if issue persist
I fix the problem after I submitted the question. Thank you though
Sent from my iPhone
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