Stripe: Automatic currency conversion

  • ELshba7
    Asked on October 29, 2016 at 1:33 PM

    Hello,

    I have STRIPE in one of my forms and will add another within the next 48 hours.

    When adding STRIPE, will STRIPE in a JotForm automatically conform to the "currency" of the web visitor address listed, or did I need to do some special coding first in order to get order currencies listed?

    Here is the JotForm listed on one of my current websites: www.tbsportsentertainment.com/members.

    Thanks again,

    George

  • liyam
    Replied on October 30, 2016 at 12:09 AM

    Hello George,

    The currency that appears on the page is dependent on the user account's settings (your account). So it does not change on the address or the kind of currency that the owner of the card has in default. The person who pays will just have a conversion rate that will allow him to pay from his currency to yours via his card-issuing-bank.

    Please let us know if you need further clarification on this matter.

    Thanks.

     

  • ELshba7
    Replied on October 30, 2016 at 2:37 PM

    Hello Liyam,

    So just to be clear, if my currency is in U.S. dollars (USD), and you are from London, paying in the British Pound, they pay the amount I have and their bank (Card issuing company), will automatically adjust the payment to reflect the currency of their bank, within their account? Sorry if the question is redundant, but definitely thanks for your help.

     

    George

  • Mike
    Replied on October 30, 2016 at 4:21 PM

    Yes, your Square account will receive payment in your currency, while the currency conversion will be automatically handled by the buyer's card issuer.

    Thank you.

  • Mike
    Replied on October 30, 2016 at 4:36 PM

    I am sorry, I referred to the Square processing in my last reply.

    The Stripe processing will work in the same way with our integration. You can check the following article to find out more information on this topic.

    Stripe: Which currencies does Stripe support?

  • George
    Replied on November 2, 2016 at 11:43 AM

    Hello Mike,

    Thanks for the information.

     

    You guys are great, and I am definitely loving this software.

     

    George