What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Stop allowing SPAM to be sent.

    Asked by Tony on October 30, 2016 at 02:26 PM
    Jot form has HORRIBLE customer service. They continue to allow SPAM to be sent. I have written them several times and NOT ONCE have they sent a response. It seems to me the people behind jotform.com are ONLY in it for the money.
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    JotForm Support

    Answered by BDAVID on October 30, 2016 at 02:30 PM

    Hi Tony, what do you mean by "They continue to allow spam to be sent"? Have you receive spam submissions in your form? If that is the case, you can use a captcha field. 

    If what you meant is to stop receiving any emails from JotForm, we can add your email address "tony@gmail.com" in our unsubscribe list, please confirm.

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    JotForm Support

    Answered by seth on November 02, 2016 at 11:05 AM


    We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.

    Thank you very much.