Stop allowing SPAM to be sent.

  • Profile Image
    Asked on October 30, 2016 at 02:26 PM
    Jot form has HORRIBLE customer service. They continue to allow SPAM to be sent. I have written them several times and NOT ONCE have they sent a response. It seems to me the people behind are ONLY in it for the money.
  • Profile Image
    Answered on October 30, 2016 at 02:30 PM

    Hi Tony, what do you mean by "They continue to allow spam to be sent"? Have you receive spam submissions in your form? If that is the case, you can use a captcha field. 

    If what you meant is to stop receiving any emails from JotForm, we can add your email address "" in our unsubscribe list, please confirm.

  • Profile Image
    Answered on November 02, 2016 at 11:05 AM


    We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.

    Thank you very much.