What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    None of the signatures are showing on completed forms

    Asked by maineventsecurity on October 31, 2016 at 09:34 AM

    HI

    On all my submitted forms, none of the completed signature sections are showing. Just shows a 'x' or broken image logo

    This is vital information we require

    Can you let me know what is going on ASAP, Thanks

    signatures sections thanks all information
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    JotForm Support

    Answered by emily on October 31, 2016 at 09:47 AM

    We are aware of this problem and this issue has been escalating to our developers. We will notify you as soon as the problem is solved.

    Thank you for your understanding. 

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    JotForm Support

    Answered by emily on October 31, 2016 at 10:06 AM

    Thank you for your understanding.

    We are informed that the issue has been fixed. Please check and let us know if the issue still continues. 

  • Profile Image

    Answered by maineventsecurity on October 31, 2016 at 10:14 AM

    Seems to be fixed! Thank you :)

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    JotForm Support

    Answered by candy on October 31, 2016 at 10:17 AM

    On behalf of my colleague, you are welcome.